Working with us

Getting started with Pyxel is easy with training and implementation services

We work with all of our customers to make sure that they get the full value of our solutions. We appreciate that lots of dealers and OEM’s have subtly differing requirements and processes.

technicians working on a car in a car dealer workshop using the pyxel app.

Our products are designed to be configurable to ensure that they reflect how your business operates

We take a consultative approach that starts before installation by creating a project planning document that clearly lays out the timescales and requirements to get you active as soon as possible.

Pre-installation site evaluation

Every site is different, and every dealer has specific and individual requirements. Pyxel applications have the flexibility to deal with all dealer permutations.

As part of our service, we arrange a short meeting with dealer management to discuss

  • Optimum exterior photo area location, indoor studio requirements and/or turntables

  • An overview of the installation and training day with a set a training date to suit dealer.

  • Dealer graphic overlays and photo template sequence options

  • Dealer advertising resources

  • Internet connectivity

  • Hardware options

Training and installation

Fully realised onsite deployment and training includes allocating a full day on site with every dealer to install software and adequately train all dealer staff interacting with Pyxel systems.

This is delivered by a qualified, seasoned and professional Pyxel technician to ensure a personal and tailored experience from first engagement to first advert posted – we cater for every nuance to get the best result for each individual customer.

Our technician stays on site until photo sets are being produced, videos are being successfully sent and the management team have a thorough understanding of the system capability.

Training and installation includes

  • Park angle mapping and camera ranging in the pre-selected photo area for image consistency.

  • Customer video for/with individual salespeople and service technicians

  • Photography training

  • Management training on back-end control panels and KPI’s

  • Web video best practices

  • 360-degree applications

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