Customers

Franchise Retailers

We understand that the automotive retail sector is constantly evolving. Consumers are more demanding than ever, and the competition online and in-store is fierce. To succeed, you need to be able to communicate effectively with your customers and showcase your vehicles and services in the best possible light.

That’s why we provide innovative, easy-to-use technology solutions that help retailers. Pyxel’s advanced digital engagement platform adds a powerful new set of capabilities to your existing technology stack.

Franchise and Independent

We help dealers compete and win online.

  • 92% of consumers said that high-quality images are important when looking at vehicles online (Cox Automotive Study)
  • 85% of consumers will pay a higher price for a well presented vehicle (Edmunds Research)
  • 30% faster, used vehicles sell with high-quality photos, than used vehicles with low-quality photos (Cox Automotive Study)
  • 64% of shoppers who watch online videos say new formats like 360° would buy a vehicle without a test drive (Think with Google 2023)

Delivering an experience that drives a real ROI

technicians working on a car in a car dealer workshop using the pyxel app.

A complete toolkit to increase customer satisfaction and engagement

  • Online Merchandising: Our merchandising solutions help you create an engaging and informative online presence that drives clicks to your VDPs and generates enquiries. Photography, digital backgrounds, 360° interior/exterior and web video.
  • Sales Communicator: Engage consumers with personalised video, delivered on their own personal landing page. Facilitate conversation by utilising the integrated video chat functions. Make the difference by elevating your customer engagement.
  • Aftersales Communicator: Digitally take your customer right into the workshop, allowing your technicians to show them exactly what work is needed on their vehicle while it is still on the lift. Customers receive a video delivered on their own personalised landing page. Integrates with your existing aftersales processes.
  • Analytics and reporting: Our analytics and reporting tools help you track your merchandising performance and identify any challenges. Also receive, reporting on video delivery and engagement across sales and aftersales.

Benefits for Franchise Retailers

Pyxel’s solutions can benefit you in many ways, including:

  • Improved customer satisfaction: Pyxel’s solutions can help you create a more engaging and informative customer experience. This can lead to increased customer satisfaction and loyalty.
  • Increased sales: Pyxel’s solutions can help you generate more leads and close more sales. For example, our photography solutions can help you showcase your vehicles in the best possible light, and our personalised video product helps you to provide your customers with a more engaging and interactive experience.
  • Improved operational efficiency: Pyxel’s solutions can help you to streamline your operations and save time and money. For example, it significantly reduces the vehicle photography process timescale.
  • Enhanced brand consistency: Get your brand out there, and show the quality and professionalism about what you do.

 

Pyxel helpful support team engaging and supporting customers at a desk in the office.

Customer-Centric Support and Training

Pyxel is a relationship and results-driven business. We are a customer-focused organisation that is committed to the success of our clients. We offer a range of support and training services to help you get the most out of our solutions.

Our support team is available 24/7 to help you with any problems or questions you may have. We also offer a range of training courses to help you and your staff learn how to use our solutions to their full potential.

We are authentic in our approach, that’s why we don’t insist on long contracts.

Hear from some of our customers

Pyxel is great product and service - one that we use daily across all of our multi-franchised Johnson & Perrott Motor Dealerships.

We would consider this a vital tool for every car dealership - from the ease and simplicity of taking photos to the personalised sales and web videos.

Jerry Crowley - Johnson & Perrott Motor Group

Pyxel have been managing all our digital media across 12 different franchised outlets for about 8 years.

Great service - prompt and professional! They’re always a pleasure to deal with.

Kevin Connolly - Connolly Motor Group

Flexible solution for retailers to create a compelling, consistent consumer experience.

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  • Create consistent, industry-leading car images in seconds

  • Bespoke branding - full image template sets per vehicle

  • Branded web video for all vehicles

  • Vehicle imaging in app for handheld and turntable use

  • 360 interior/exterior for each car

  • Complies with any OEM branding

  • Simple and easy to use app

  • Full reporting and integration

Find out how you can drive sales and aftersales. Simply.

Start building your ideal customer engagement experience.