Aftersales flow
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Technician HD Video
Immerse your customers in the world of high-definition video communication. Our Aftersales Communicator enables technicians to create captivating videos for all aftersales and warranty customer interactions. The clarity of HD video ensures that every detail is communicated effectively.
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Multi-Channel Delivery
Reach your customers where they are. Our Aftersales Communicator offers flexible delivery options – choose between SMS, email notifications, or both. Keep your customers informed and engaged through the channels they prefer.
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Easy To Use App
Empower your technicians with our user-friendly Pyxel app. Crafting customer videos has never been easier, thanks to a seamless interface that puts control in the hands of the user. With just a few clicks, technicians can capture, personalize, and send videos directly from the workshop floor.
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Professional Results: Every time
Enhance your videos effortlessly with user-selectable pre and post-clips. Our intelligent system automatically adds these clips, creating a polished and professional touch to every communication. Say goodbye to manual editing – Pyxel takes care of it for you.
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Personalised Bespoke Branded Interactive Landing Pages
Each customer is directed to their personalised, branded interactive landing page. Here they can watch the video, communicate with the aftersales team and authorise additional work directly from the video, creating a streamlined and customer-centric experience.
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Real-Time Monitoring and Measurement
Stay in control with real-time data at your fingertips. Monitor customer interactions, video views, and conversion rates through our intuitive dashboard. Receive updates as your customers engage with the personalised content.
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Seamless Software Integration
Integrate with ease. Pyxel plays well with other software providers, including eVHC and DMS systems. This seamless integration allows for enhanced workflows and processes, ensuring your operations run smoothly.
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Adaptable Video Routing
Easily adapt the system to fit your internal processes. Choose video routing direct from the technician delivery or route through the aftersales advisor to the customer. Pyxel adapts to your workflow, ensuring a seamless experience for both your team and customers.
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Customer Centric Contact Channels
Facilitate communication with your customers through various channels – email, Video Live Chat, Live Chat, or WhatsApp. Provide them with the flexibility to choose the method that suits them best, fostering a connection that goes beyond the workshop.
Simple process
Deliver increased customer satisfaction and peace of mind by providing them with Pyxel Aftersales Communicator.
The service video enables your customer to clearly see and understand the work needed on their vehicles. The customer is able to quickly authorise the work to be carried out directly from their personalised landing page which reduces wasted time in the workshop and increases efficiency.
Increase sales by identifying pre-emptive work while the vehicle is in the workshop bringing this to the customer’s attention with evidence-based videos.
Boost aftersales revenue and customer confidence with personalised videos.
At Pyxel, we understand the pulse of a bustling workshop environment, and that’s why we’ve crafted a simple and user-friendly app tailored for technicians and the aftersales team. Elevate your aftersales and warranty customer communications with our HD video features and seamless integration capabilities, designed to enhance your workflows and processes effortlessly.
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Increase Customer Confidence
Generate explanatory videos on work carried out to increase customer trust.
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Generate Additional Revenue
Increase sales with branded Vehicle Health Checks for the customer.
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Fast Track Approvals
Increase throughput by allowing customers to approve work directly from their Phone or PC.
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Increase Efficiency
Integrate with your workshop systems to eliminate duplication, and streamline more aftersales admin tasks.
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Bespoke Branding
Customer landing pages, all customer communication branded to your requirements
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Adaptable Workflows
Configure the system to fit your internal process
Find out how to delight your aftersales customers.
Pyxel makes it easy to keep customers informed and drive revenues.
Schedule a demo
What can I expect?
A brief conversation to discuss your KPIs, reporting needs, and how your team uses images and video to build your brand and connect with customers.
Live demonstration of our platform, tailored to your business and the way you operate.
All your questions answered to make sure you have all the information you need.
No commitment whatsoever.